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Contributor
tqualis
Posts: 14
Registered: ‎01-03-2013
My Device: blackberry torch

validate your bbid creadentials

Unable to login to your black berry I'd account
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Elite II
prince2012
Posts: 7,969
Registered: ‎06-01-2012
My Device: Curve

Re: validate your bbid creadentials

Hello tqualis

 

 

Can you provide some more information with your issue !

 

Meanwhile read this article : How to regain access to your BBID

 

Try it and let us know.

 

 

 

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Regular Contributor
domina_sesa_jecka
Posts: 52
Registered: ‎09-11-2013
My Device: BlackBerry Z10, BlackBerry Pearl 3G 9105, BlackBerry Curve 9220

Re: validate your bbid creadentials


tqualis wrote:
Unable to login to your black berry I'd account

 

Also, please check if you have sufficient signal.

 

 

Please try to log in to www.bbid.com and from there check if you can log in your BlackBerry ID.

 

If you have access to the email address associated to your BlackBerry ID, after logging in to BlackBerry ID online, verify your email address.

 

You will receive a confrmation message on your email inbox and validate your BlackBerry ID from there.



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Contributor
tqualis
Posts: 14
Registered: ‎01-03-2013
My Device: blackberry torch

Re: validate your bbid creadentials

I am able to login from my computer but not able to login from my phone
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Contributor
tqualis
Posts: 14
Registered: ‎01-03-2013
My Device: blackberry torch

Re: validate your bbid creadentials

Thanks, I did login but still unable to login on my phone and I did check the email address. what else can I try?

 

Thomas

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Elite II
prince2012
Posts: 7,969
Registered: ‎06-01-2012
My Device: Curve

Re: validate your bbid creadentials

Hi there,

 

If you're recieving this error message on your BlackBerry  while trying to login with your BlackBerry then refer to this Knowledge Base and try those suggestions :

 

KB28212  : "Unable to login to your BlackBerry ID account" or "Unable to update your BlackBerry ID account information" error occurs on a BlackBerry smartphone running BlackBerry 7

 

Try it and let us know if you feel any problem.

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Please use plain text.