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New Contributor
jursh
Posts: 3
Registered: ‎12-29-2012
My Device: 9650
My Carrier: Verizon

whatsApp difficulty

Can'†̥ use what's App on my phone due †̥ c∕̴Ɩ IT policy , and saying cannot open c∕̴Ɩ connection ΐϞ my firewall
Please use plain text.
Guru I
Xandrex
Posts: 18,400
Registered: ‎07-29-2008
My Device: Z30, Playbook, 9320BES
My Carrier: B&You _ SFR

Re: whatsApp difficulty

hello,

I am willing to help you, but you need to help me.

can you write down the exact error message? When does that happen exactly?



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New Contributor
jursh
Posts: 3
Registered: ‎12-29-2012
My Device: 9650
My Carrier: Verizon

Re: whatsApp difficulty

It alaways prompt this error message : †ђξ application whatApp has attempted †̥ open c∕̴Ɩ connection †̥ c∕̴Ɩ location inside †ђξ firewall and outside †ђξ firewall which Ȋ̝̊̅§ not allowed by IT policy
Please use plain text.
Guru I
Xandrex
Posts: 18,400
Registered: ‎07-29-2008
My Device: Z30, Playbook, 9320BES
My Carrier: B&You _ SFR

Re: whatsApp difficulty

I am sorry, there are strange curvy characters and square characters in your text, I cannot read it.

but you seem to have an IT policy. Is your device ruled by a corporate IT team ? if so, contact them, only them can tell you what you can do (or not)



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
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New Contributor
jursh
Posts: 3
Registered: ‎12-29-2012
My Device: 9650
My Carrier: Verizon

Re: whatsApp difficulty

I don't understand what is meant by a corporate IT team , and how can I locate them
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Guru I
Xandrex
Posts: 18,400
Registered: ‎07-29-2008
My Device: Z30, Playbook, 9320BES
My Carrier: B&You _ SFR

Re: whatsApp difficulty

who is the owner of the 9650 ? You or your company ?
do you receive emails from your company email servers?

is this device first-hand or was it used before by someone before you?



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
Please use plain text.