Downloaded applications for BlackBerry® Smartphones and Tablets

[jursh]

Can'†̥ use what's App on my phone due †̥ c∕̴Ɩ IT policy , and saying cannot open c∕̴Ɩ connection ΐϞ my firewall

[Xandrex]

hello,

I am willing to help you, but you need to help me.

can you write down the exact error message? When does that happen exactly?

[jursh]

It alaways prompt this error message : †ђξ application whatApp has attempted †̥ open c∕̴Ɩ connection †̥ c∕̴Ɩ location inside †ђξ firewall and outside †ђξ firewall which Ȋ̝̊̅§ not allowed by IT policy

[Xandrex]

I am sorry, there are strange curvy characters and square characters in your text, I cannot read it.

but you seem to have an IT policy. Is your device ruled by a corporate IT team ? if so, contact them, only them can tell you what you can do (or not)

[jursh]

I don't understand what is meant by a corporate IT team , and how can I locate them

[Xandrex]

who is the owner of the 9650 ? You or your company ?
do you receive emails from your company email servers?

is this device first-hand or was it used before by someone before you?