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New Contributor
pollywoggle
Posts: 3
Registered: ‎12-11-2012
My Device: bold 9900
My Carrier: tmobile

where is my profile?

Can't seem to find where to find my profile, can anyone help?

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Hall of Famer II
sdgardne
Posts: 48,287
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: where is my profile?

Hello,

Profile for what? This site? BBM? Something else?

Let us know.

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
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New Contributor
pollywoggle
Posts: 3
Registered: ‎12-11-2012
My Device: bold 9900
My Carrier: tmobile

Re: where is my profile?

bbm has stopped working when I click on my bbm icon it's telling me to go to my profile and check the regisitration, don't know where to go for "my profile" thanks

Please use plain text.
Hall of Famer II
sdgardne
Posts: 48,287
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: where is my profile?

There are many issues with BBM right now...can you perhaps provide further details? Did you perform an update or upgrade? Or did anything else happen just BEFORE this behavior started?

 

I think that the Profile page is reached from, after you first enter BBM, pressing the Logo_Blue.gif key...it is I think somewhere in that menu, or a sub-menu from there. Or, you click yourself at the top.


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.