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New Member
Posts: 1
Registered: ‎06-26-2011
My Device: Blackberry Storm 2 9550
My Carrier: Globe PH (unlocked)

App World Web Plugin Error: An error has occurred communicating with the BlackBerry App World Client.

App World Web Plugin Error

An error has occurred communicating with the BlackBerry App World Client.

 

Please help me with this problem. I have a new Blackberry Storm 2. When I sign in, it asked me to get the BB appworld browser plug-in and connect my smartphone. So, i did connect it. Then, this message kept on popping out. I don't know how to fix it. Smiley Sad

Retired
Posts: 1,074
Registered: ‎01-25-2010
My Device: 9000, 9500
My Carrier: Rogers

Re: App World Web Plugin Error: An error has occurred communicating with the BlackBerry App World Client.

Hello,

Have you already signed up for your BlackBerry ID at www.blackberry.com/blackberryid What happens when you try to use BlackBerry App World on your BlackBerry smartphone?

Thank you


-DrP


 


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Contributor
Posts: 11
Registered: ‎08-07-2011
My Device: No
My Carrier: No

Re: App World Web Plugin Error: An error has occurred communicating with the BlackBerry App World Client.

i have this problem too & i have a blackberry id.. can you help please.. Smiley Sad

Guru I
Posts: 19,013
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: App World Web Plugin Error: An error has occurred communicating with the BlackBerry App World Client.

what are you both trying to do exactly?



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
Contributor
Posts: 11
Registered: ‎08-07-2011
My Device: No
My Carrier: No

Re: App World Web Plugin Error: An error has occurred communicating with the BlackBerry App World Client.

Okay. this is what I do.
I go onto http://appworld.blackberry.com/webstore/ & sign in. I then connect my phone & enter the device password. As soon as I do that, this comes up -> App World Web Plugin Error
An error has occurred communicating with the BlackBerry App World Client.

I don't know what's the problem & I've been searching for a solution but to no avail. Smiley Sad
Guru I
Posts: 19,013
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: App World Web Plugin Error: An error has occurred communicating with the BlackBerry App World Client.

you're not answering my question. Why do you connect your phone while doing that?

that being asked, what browser are you using on your PC.



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
Contributor
Posts: 11
Registered: ‎08-07-2011
My Device: No
My Carrier: No

Re: App World Web Plugin Error: An error has occurred communicating with the BlackBerry App World Client.

I connect it because I want to download applications using my pc..
& I am using Google Chrome.
Guru I
Posts: 19,013
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: App World Web Plugin Error: An error has occurred communicating with the BlackBerry App World Client.

try using Mozilla Firefox 6 or Internet Explorer 7 or higher.



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
Contributor
Posts: 11
Registered: ‎08-07-2011
My Device: No
My Carrier: No

Re: App World Web Plugin Error: An error has occurred communicating with the BlackBerry App World Client.

i used both.. same response.. :/
Guru I
Posts: 19,013
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: App World Web Plugin Error: An error has occurred communicating with the BlackBerry App World Client.

can you make a screenshot and post it here as attachment?

and are you sure you can install application through the PC?



The search box on top-right of this page is your true friend, and the public Knowledge Base too: