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New Contributor
Posts: 6
Registered: ‎12-09-2012
My Device: 9780 Bold
My Carrier: Kanada
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BB App World icon missed after updating it.

Hello everyone!I've got a problem with app worldSmiley Sad it has disappeared after I updated it to 4.0.0.65. There is no icon in the menu. I can see it in application management,but can't use it. I have deleted and reinstalled it from the browser for several times,but the situation is the same.can you please advise me what to do? Thanks in advance.
Posts: 90,644
Likes: 23,983
Solutions: 6,170
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB App World icon missed after updating it.

Please read this, specifically resolution #1:  Article ID: KB29422 BlackBerry App World icon is missing after upgrading to BlackBerry App World 4.0.0.63 to 4.0.0.65




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New Contributor
Posts: 6
Registered: ‎12-09-2012
My Device: 9780 Bold
My Carrier: Kanada

Re: BB App World icon missed after updating it.

Thank you very much for your answer
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New Contributor
Posts: 6
Registered: ‎12-09-2012
My Device: 9780 Bold
My Carrier: Kanada

Re: BB App World icon missed after updating it.

JSanders, thank you very much for your help! I've finally managed to get app world backSmiley Happy I've downloaded 4.0.0.55 version. As I understood in order to make 4.0.0.65 version visible on my phone I should update my OS,right? Btw, I use 9780 Bold.