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New Member
Posts: 1
Registered: ‎03-22-2013
My Device: 9810
My Carrier: vodacom

Re: BB Messenger disappeared after update

Thank you very much - I followed the instructions and reovered bbm on my 9210 - I must say that these type of problems does not endear blackberry to me and after many such issues a move may be on the cards!
New Contributor
Posts: 3
Registered: ‎02-27-2013
My Device: torch 9810
My Carrier: bell

Re: BB Messenger disappeared after update

here we go again..... downloaded the new version ( torch 9810) and it no longer has the icon .. been going through forums trying to figure it out.. so far no luck.. it wioll not allow to uninstall it and I have tried to wipe with out any success.... HELP !
Posts: 90,679
Likes: 23,981
Solutions: 6,171
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB Messenger disappeared after update

[ Edited ]

Please read this thread.

 

delete the BBMessenger app at OPtions > Advanced > Applications.

or delete it from Options > device > Applications.

Then, reboot: With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.

Then once back up, use your BlackBerry browser to go to http://www.blackberry.com/blackberrymessenger  and download and install the application again.
 
Once completed and rebooting the device again, look in Instant Messaging folder or Downloads.

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New Contributor
Posts: 3
Registered: ‎02-27-2013
My Device: torch 9810
My Carrier: bell

Re: BB Messenger disappeared after update

Thankyou for your help.....

Highlighted
Posts: 90,679
Likes: 23,981
Solutions: 6,171
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB Messenger disappeared after update


uretech wrote:

Thankyou for your help.....


You got your BBM back?

>> Click here to get a 10% Off Discount on any BlackBerry from ShopBlackBerry

1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code