Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

Downloaded applications

Reply
Posts: 89,770
Likes: 23,817
Solutions: 6,135
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BBM Display Pictures Not Changing

Great, thanks.

 

Not all of those seeking help on this issue have a second or former BlackBerry, but your resolution certainly should help those who do!




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 4
Registered: ‎08-31-2013
My Device: bold 9900
My Carrier: Digicel Suriname

Re: BBM Display Pictures Not Changing

Well I didn't switch telephones, I just waited about 2 hours and it did eventually changed.
Posts: 89,770
Likes: 23,817
Solutions: 6,135
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BBM Display Pictures Not Changing


bronzeyen wrote:
Well I didn't switch telephones, I just waited about 2 hours and it did eventually changed.

Yep, normally it's quicker but at times delayed a few hours even a few days if there's any server issues.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 4
Registered: ‎08-31-2013
My Device: bold 9900
My Carrier: Digicel Suriname

Re: BBM Display Pictures Not Changing

Ok! Seriously, explain to me why this problem is happening? Today it has started again. I already waited 6 hours still nothing. Please, I need a solution that ensures that this don't happen again.
Posts: 89,770
Likes: 23,817
Solutions: 6,135
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BBM Display Pictures Not Changing

I don't think there is a specific solution.

 

You should call Digicel and have the issue escalated to BlackBerry Technical support.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
Posts: 12
Registered: ‎01-25-2012
My Device: blackberry curve 9320
My Carrier: vodacom

Re: BBM Display Pictures Not Changing

Hi

 

i tried everything nothing is working my Profile pictures doesnt want to update

-Wiped the phone

-deleted bbm reinstalled bbm

-deleted contacts

-took battery out  for 2 hours

-vodacom gave me some prodecures to follow that never even work

 

please help:smileysad:

Posts: 89,770
Likes: 23,817
Solutions: 6,135
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BBM Display Pictures Not Changing


kerusha wrote:

Hi

 

i tried everything nothing is working my Profile pictures doesnt want to update



You've already posted a thread here:  http://supportforums.blackberry.com/t5/BlackBerry-Curve/BBM-Display-Pictures-Not-Changing/m-p/283387...

 

Please don't double and cross post your questions, thanks!




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 3
Registered: ‎05-27-2014
My Device: BlackBerry Curve 9320
My Carrier: t-mobile

Re: BBM Display Pictures Not Changing

Hi my bbm pic hasn't changed 2 months now I switched from an android to my blackberry now its doesn't change I deleted bbm reinstalled it a couple of time I even wiped my phone and still no change am from Trinidad plz help plzz
Posts: 89,770
Likes: 23,817
Solutions: 6,135
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BBM Display Pictures Not Changing


stephana-carter wrote:
Hi my bbm pic hasn't changed 2 months now I switched from an android to my blackberry now its doesn't change I deleted bbm reinstalled it a couple of time I even wiped my phone and still no change am from Trinidad plz help plzz

Have you tried changing the picture recently, since your switch?

Try making a simple change to your BBM name, add a character to your name, and save.

 

And where are you seeing your contact picture not changed... on your own BlackBerry itself?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code