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New Member
Posts: 1
Registered: ‎04-26-2013
My Device: Curve 9300
My Carrier: ee

BBM has disappeared from my Blackberry, but I can't reload it because it still shows in Blackberry App world as installed. It does not give me the option to uninstall and won't let me install because it says it is already there.

 
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Retired
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: BBM has disappeared from my Blackberry, but I can't reload it because it still shows in Blackberry App world as installed. It does not give me the option to uninstall and won't let me install because it says it is already there.

Hey mafl13,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

Follow the steps in this KB article to get your BBM icon back: www.blackberry.com/btsc/KB23968

 

Let me know if you have any more questions.

 

Cheers.

 


-ViciousFerret


 


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