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New Contributor
Posts: 6
Registered: ‎03-18-2013
My Device: 9300 curve
My Carrier: curve

Re: BlackBerry App World additional support

Thank you for the help but nothing has changed so ill just go to my nearest service provider so they can fix it themselves Thank you tho...
New Member
Posts: 1
Registered: ‎04-22-2013
My Device: Blackberry Z10
My Carrier: Rogers

Re: BlackBerry App World additional support

For the past week Blackberry App World has not been loading on my Blackberry Z10. No error comes up or anything, it just won't load. I have tried a battery pull and waited a week in case it was just something to do with Blackberry World. Is there any thing I can do to fix this? I just got my phone a month ago.

Posts: 92,709
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Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BlackBerry App World additional support


tal17 wrote:

For the past week Blackberry App World has not been loading on my Blackberry Z10. No error comes up or anything, it just won't load. I have tried a battery pull and waited a week in case it was just something to do with Blackberry World. Is there any thing I can do to fix this? I just got my phone a month ago.


  • On your Z10, go to your Music or Games icon.
  • Tap the lower right three dots overflow icon and touch BlackBerry World.
  • Now, BlackBerryWorld should start for you.


Also more detail & options are explained here:
 KB34132 - BlackBerry World displays a spinning circle and does not load content on the BlackBerry Z10 smartphone  http://bbry.lv/11qtvdt

 

credit to ukmight for this solution

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New Contributor
Posts: 7
Registered: ‎04-22-2013
My Device: blackberry 9800
My Carrier: o2

Re: BlackBerry App World additional support

I have been having problems with my app world I cand buy any apps or open my payment options I have tryed ne bb I'd hard reset all sorts but nothing seems to work I have 9800 can anyone help
Posts: 92,709
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Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
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Re: BlackBerry App World additional support


kylemetcalff wrote:
I have been having problems with my app world I cand buy any apps or open my payment options I have tryed ne bb I'd hard reset all sorts but nothing seems to work I have 9800 can anyone help

On your Manage Connections screen, click on the Services Status.
What is the status of the BlackBerry Internet Service?

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1. If any post helps you please click the Like Button below the post(s) that helped you.
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Posts: 7
Registered: ‎04-22-2013
My Device: blackberry 9800
My Carrier: o2

Re: BlackBerry App World additional support

How do I do that
Posts: 92,709
Likes: 24,235
Solutions: 6,267
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BlackBerry App World additional support

ummm, you do it following the very specific directions I just posted.

 

First, find your Manage Connections icon.

 

or tap the top of your home screen to Options > Manage Connections.

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1. If any post helps you please click the Like Button below the post(s) that helped you.
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New Contributor
Posts: 7
Registered: ‎04-22-2013
My Device: blackberry 9800
My Carrier: o2

Re: BlackBerry App World additional support

Mobile network o2. Wifi and bluetooth
New Contributor
Posts: 7
Registered: ‎04-22-2013
My Device: blackberry 9800
My Carrier: o2

Re: BlackBerry App World additional support

What part do you need to know what it says
Posts: 92,709
Likes: 24,235
Solutions: 6,267
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BlackBerry App World additional support

Again,


JSanders wrote:

On your Manage Connections screen, click on the Services Status.
What is the status of the BlackBerry Internet Service?




>> Get your 15% Discount on ShopBlackBerry on Passport • Classic • Leap

1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code