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Developer
Posts: 135
Registered: ‎09-25-2012
My Device: Dev Alpha
My Carrier: Rogers

BlackBerry App World from a desktop

Hi, I hope this is the right place for this, but I find that I have difficulty accessing the BlackBerry App World from a computer (IE or Chrome). Seems to work fine with FireFox.

 

The problem is the link:

http://appworld.blackberry.com

 

The default link from Google and if you manually type it will automatically redirect to:

http://appworld.blackberry.com/webstore/?

 

Which would show you a blank page. If you remove the "?", the link will work. 

 

The strange part is  I tried it on another system (different network) and got the same result.

 

Any clue where else I can look? Thanks.

Hall of Famer II
Posts: 51,950
Registered: ‎11-28-2008
My Device: Z30/Z10/Q10 (10.3.1.2744), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: BlackBerry App World from a desktop

Hello,

I just tried all 3 browsers (Chrome, IE, and FireFox) and they all work the same for me. With the URL of http://appworld.blackberry.com, they each redirect to http://appworld.blackberry.com/webstore/? and display just fine...no blank page at all.

I noticed that IE was slower, but it did work. One thought...what version of IE? I know that many "active" pages have troubles with older IE versions. Mine is 10.0.9200.16540 and I recall having troubles with other pages even as recently as IE9.

Also, are you sure that your installation of Chrome is up to date? Mine is on "Version 26.0.1410.64 m". And have you checked various add-ons/extensions you might have in either? Those could be blocking the redirect and/or active components.

Good luck!



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Developer
Posts: 135
Registered: ‎09-25-2012
My Device: Dev Alpha
My Carrier: Rogers

Re: BlackBerry App World from a desktop

The site is working today. STRANGE! That is why I thought it was an outage before since I never had problems with the site.

 

I believe Chrome autoupdates so I am at:

"Version 26.0.1410.64"

 

I am using IE 8 though at work. 

 

As long as it is working for everyone else, this would be one of those gremlins issue.

Hall of Famer II
Posts: 51,950
Registered: ‎11-28-2008
My Device: Z30/Z10/Q10 (10.3.1.2744), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: BlackBerry App World from a desktop

Agreed.



Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code