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New Member
Posts: 1
Registered: ‎04-01-2009
My Device: Not Specified

BlackBerry App World says I don't meet requirements.

I tried to go to the BlackBerry App World page and download it.  It said my phone doesn't meet the requirements but I have checked and it does.  Any ideas what I am doing wrong?
Posts: 92,650
Likes: 24,223
Solutions: 6,259
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BlackBerry App World says I don't meet requirements.

I don't know what "phone" you have.

 

And what country are you located in?

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New Contributor
Posts: 3
Registered: ‎04-01-2009
My Device: Not Specified

Re: BlackBerry App World says I don't meet requirements.

Hey, I am having the same problem as the thread starter. I am using a blackberry curve 8320 on t mobile. I am in the US. I am using 4.5.0.81. I dont understand why it is saying this. Please help
New Contributor
Posts: 3
Registered: ‎04-01-2009
My Device: Not Specified

Re: BlackBerry App World says I don't meet requirements.

I just checked to see if my brothers curve was working with the excact same specs and his is not working either! Please help!!!!
New Contributor
Posts: 3
Registered: ‎04-01-2009
My Device: Curve 8320 on T-Mobile

Re: BlackBerry App World says I don't meet requirements.

I've also got a Curve 8320 running OS 4.5.0.81 on T-Mobile, and I'm getting the same error. I've tried downloading it via e-mail and USB, and neither option worked.
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Elite I
Posts: 6,657
Registered: ‎01-14-2009
My Device: BlackBerry Z10
My Carrier: Telus

Re: BlackBerry App World says I don't meet requirements.

[ Edited ]

There are a couple of things you can try doing here.  First, ensure you are downloading the app via the Internet Browser (not the WAP browser).  Second, try clearing your browser cache.  Third, if you still can't get it to work, try pulling the battery (while the phone is on), wait 15-30 seconds, reinsert and after your BlackBerry device has rebooted try again.

 

If none of these suggestions work, let us know and we can start trying other things.

Message Edited by Krypto on 04-01-2009 08:04 PM

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New Contributor
Posts: 3
Registered: ‎04-01-2009
My Device: Curve 8320 on T-Mobile

Re: BlackBerry App World says I don't meet requirements.

When I try to download App World via USB connection, it just flat out gives me the message saying that my device does not have the necessary system requirements. When I try and download it via the e-mail link system, it takes me to the same page as the normal download page, not one with a mobile download link.
Elite I
Posts: 6,657
Registered: ‎01-14-2009
My Device: BlackBerry Z10
My Carrier: Telus

Re: BlackBerry App World says I don't meet requirements.

Try accessing it on your phone's browser using the following address: http://mobile.blackberry.com.

 

It should show up under the What's New section and should be the first item on the list.  This is where I accessed mine from and had no problems.  The actual address for the download is http://mobileapps.blackberry.com/awclient/download.shtml?code=appworld&CPID=MBC_WHATSNEW

 

I hope that works for you! Smiley Happy


If you want to thank someone for their comment, do so by clicking the Thumbs Up icon.

If your issue is resolved, don't forget to click the Solution button on the resolution!

New Contributor
Posts: 3
Registered: ‎04-01-2009
My Device: Curve 8320 on T-Mobile

Re: BlackBerry App World says I don't meet requirements.

[ Edited ]

Thanks for the help. I decided to try navigating from the blackberry main page and clicking through to the download link. Somehow, that made the download work.

 

EDIT: I successfully downloaded it, but it won't let me run it because it's saying I don't have web browsing. I don't have a data plan, but the wi-fi connection should be just as good.

Message Edited by Ubernarrator on 04-02-2009 03:58 PM
Elite I
Posts: 6,657
Registered: ‎01-14-2009
My Device: BlackBerry Z10
My Carrier: Telus

Re: BlackBerry App World says I don't meet requirements.

Eeek... unfortunately, according to what I was reading on several other posts (including responses from a BlackBerry Technical Advisor), you need to use a data plan for this.  Wifi won't work.  Smiley Sad

 

The good news is that you can manually download any app by searching the web for it, but this obviously will defeat the purpose of the App World for you.


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If your issue is resolved, don't forget to click the Solution button on the resolution!