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Posts: 2
Registered: ‎03-18-2013
My Device: 9900
My Carrier: zain

Re: Blackberry ID login - Password and Securtiy answer both forgotten

i cant access my confiqured mail on my bb for about 2 weeks now,i try to log into set up on my bb.it will ask me to enter my bb password wish i ve done serveral times only to show me,we have not been able to log you in. i need help

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Posts: 90,105
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Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry ID login - Password and Securtiy answer both forgotten


bukkylonge wrote:

i cant access my confiqured mail on my bb for about 2 weeks now,i try to log into set up on my bb.it will ask me to enter my bb password wish i ve done serveral times only to show me,we have not been able to log you in. i need help


Please try this FIRST, using your BlackBerry browser...

• Go to mobile.blackberry.com OR to www.blackberry.com/integrate
• Scroll down to Communication and then to Email.
• Choose the appropriate email set up options.

If that works and completes your email setup/editing, good.




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Posts: 3
Registered: ‎03-30-2011
My Device: What?
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PLEASE STOP HIJACKING THIS POST

This is a three year old post which was created for a situation in a security model which no longer exists and every time someone hijacks it for a vaguely similar problem then everyone gets an email sent to them.

 

Yes I know it is possible to change subscriptions but if you have a problem and it is not directly related to the OP (original post/poster for people new to this structure) then you need to start your own thread so that responses are relevant to YOUR problem.

Posts: 90,105
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Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
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Re: PLEASE STOP HIJACKING THIS POST


Leomas wrote:
you need to start your own thread so that responses are relevant to YOUR problem.

Right on. Thank you.




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Posts: 1
Registered: ‎06-18-2013
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Re: Blackberry ID login - Password and Securtiy answer both forgotten

I tried it. And it doesn't work. All it says is that  the link is no longer valid. Is there anything I can do?

Posts: 90,105
Likes: 23,890
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Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry ID login - Password and Securtiy answer both forgotten


Matiri wrote:

I tried it. And it doesn't work. All it says is that  the link is no longer valid. Is there anything I can do?


 www.blackberry.com/integrate




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Posts: 1
Registered: ‎10-16-2013
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Re: Blackberry ID login - Password and Securtiy answer both forgotten

Hi, please I forgot my blackberry ID password and my security answer. Also I don't have the denotraply maiil anymore. Can someone tell me what to do?
Posts: 90,105
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Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry ID login - Password and Securtiy answer both forgotten


chomzy wrote:
Hi, please I forgot my blackberry ID password and my security answer. Also I don't have the denotraply maiil anymore. Can someone tell me what to do?

 

You have to remember either the BlackBerryID password, or the secret question answer. Without either, you're stuck.
Your choices are:
--Use another email account to create an entirely new BlackBerryID (with which you will lose access to any purchased apps using the "forgotten" first BlackBerryID, or
--Find the initial email you were sent to confirm the initial BlackBerryID, and in it is a link to click to cancel and delete the account. Click on that, delete the account and then you can use that same email to create an entirely new account.
Good luck.

*****************
You can create and reset your BlackBerryID Password from this link:
www.bbid.com




 




1. If any post helps you please click the Like Button below the post(s) that helped you.
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Posts: 1
Registered: ‎01-28-2014
My Device: CURVE 9300
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Re: Blackberry ID login - Password and Securtiy answer both forgotten

Hi,

 

What you can do is to wipe all your data on your device, the device will delete all your data including your mail accounts, it will restart and you will be able to enter or create a new ID 

Posts: 90,105
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Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry ID login - Password and Securtiy answer both forgotten

Mpallate, the user still doesn't know their password and will need to follow my service above.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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PIN: C0001B7B4   Display/Scan Bar Code
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