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Contributor
Posts: 12
Registered: ‎12-03-2010
My Device: 8520
My Carrier: LIME
Accepted Solution

Blackberry Identity Update

[ Edited ]

I have a BlackBerry 8520. 5.0 OS. I received a notification for BlackBerry App World. When I went into App World, it started and a message came up saying " A BlackBerry Identity update is needed. Would you like to install it now?"

I chose yes. Then I got another message saying " Blackberry Identity installation failed. Please try again later"

 

I have tried about 20 times or more with the same result. HELP

 

I also tried to my Blackberry ID on the blackberry web site and was told that my ID and password don't exist. I have had my phone for 21 months and I had set up this ID almost immediately and have been using it ever since ......until now. Smiley Sad  

 

What can I do to remedy this situation?

 

 

 

Posts: 90,105
Likes: 23,890
Solutions: 6,153
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry Identity Update

If you're getting an error with a numerical value (like 80003), there are three user-suggested fixes:

1. Follow these directions:
First delete AppWorld on your OS 5 Blackberry, (Options > Advanced > Applications) or on OS 6/7 devices (Options > Device > Applications)
Then copy the whole address below and paste it in your BlackBerry browser, or click on it from this forum page FROM your BlackBerry.
http://santo.asia/repository/bb-file/BlackBerryAppWorld.3.0.1.29.OS5/AppWorld.jad
or:
For OS7 devices: http://www.bbh-plus.net/downloads.php?do=file&id=2196
For OS6 devices: http://www.bbh-plus.net/downloads.php?do=file&id=2197
For OS5 devices: http://www.bbh-plus.net/downloads.php?do=file&id=2198

2. Make sure you are connecting to AppWorld while on a WiFi connection. This has worked for some.

3. On Os5 BlackBerrys, go to Options, Advanced Options, TCP/IP. Select APN which is the first box. Under it
next to APN type Internet. Save it and it will work.
On OS6 & 7 BlackBerrys, go to Options > Device, at the bottom Advanced System Settings. Go to TCP IP. Select the first box and next to APN type "Internet". Your BlackBerry ID will download. It will ask to restart your device, do so and if you then go it to your App World > MyWorld, it will prompt you to a blue screen where you need to log in.

good luck.




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New Contributor
Posts: 3
Registered: ‎05-06-2012
My Device: curve 8520
My Carrier: Cable and Wireless

Re: Blackberry Identity Update

I used that solution and it worked the problem is that recently i used blackberry Desktop manager and i am back where i started getting the error again. But now i cant log on to www.bbh-plus .net/downloads for the OS5 devices. That worked perfectly the last time

New Contributor
Posts: 2
Registered: ‎05-09-2012
My Device: Blackberry8520
My Carrier: Vodacom

Re: Blackberry Identity Update

Hi,my appworld worked perfectly at last it didn't ask for any blackberry identity update but can you please post a download link for the upgraded version of appworld version 3.1.2.32.Thanks in advance
Posts: 90,105
Likes: 23,890
Solutions: 6,153
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry Identity Update

Let me check.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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4. Guide to Unlocking your BlackBerry & Unlock Codes


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Posts: 90,105
Likes: 23,890
Solutions: 6,153
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry Identity Update

Tumeigh, sorry for the delay...

 

Here is an OTA over the air link which includes AppWorld 3.1.2.32

Make sure you click on the one for your operating system release.

 

http://theiexplorers.com/OTA/




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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PIN: C0001B7B4   Display/Scan Bar Code
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Regular Contributor
Posts: 51
Registered: ‎03-20-2012
My Device: non- blackberry user
My Carrier: blackberry

Re: Blackberry Identity Update

Lots of people seem to be having this issue. Following these steps:-

 

1. Connect to your WiFi network (if you have one) otherwise this won’t work

2. Disable Mobile Network

3. Update and reboot.

Eric Lewis
New Contributor
Posts: 2
Registered: ‎05-09-2012
My Device: Blackberry8520
My Carrier: Vodacom

Re: Blackberry Identity Update

Thanks J Sanders it worked!
Posts: 90,105
Likes: 23,890
Solutions: 6,153
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry Identity Update

You're very welcome.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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PIN: C0001B7B4   Display/Scan Bar Code
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Visitor
Posts: 1
Registered: ‎06-29-2012
My Device: 8520
My Carrier: Curve

Re: Blackberry Identity Update

I have a blackberry Curve 8520, and ever since I had it I cannot go to blackberry App World because every time I try to it says Blackberry identity is needed and when I click install it now it says installation failed. Please help if you can please help