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Posts: 6
Registered: ‎02-16-2014
My Device: Blackberry bold 9900
My Carrier: vodafone

Re: Blackberry id corrupted

Hi, 

 

Thanx for the response, problem is vodafone refuse to escalate to blackberry tecnical team, as they claim they have new orders not to escalate as blackberry now charge them £50 per escalation .

 

So in other words, i am screwed?????????????

 

Can someone advise?

Posts: 89,770
Likes: 23,828
Solutions: 6,135
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry id corrupted

Can you answer?


JSanders wrote:

To reset what?

You will need to contact vodafone and have them escalate the issue up to BlackBerry technical support.

Are you downloading and installing from App World ON your 9900 or while connected to the PC to App World?






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