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New Contributor
Posts: 4
Registered: ‎07-28-2009
My Device: Not Specified

CNBC ICON

Hi.  Great forum.  I have had the CNBC icon on my blackerry bold for years.  It opens to the market quotes for the Dow, the NASDAQ and the NYSE.  Suddenly over the weekend, I no longer got the quotes but when I clicked the icon I got a page named CNBC 360.  It told me that I could get the cnbc icon and I tried to get it but kept coming back to the same page over and over and connot get the cion downloaded again.

 

Can anyone help?

Hall of Famer II
Posts: 51,905
Registered: ‎11-28-2008
My Device: Z30/Z10/Q10 (10.3.1.2744), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: CNBC ICON

[ Edited ]

Hi there and Welcome to the Forums!


FYI -- you've posted this to the Welcome and Introductions forum...not usually for direct assistance. But, don't double-post -- oh wait, I see that you already have...


Good luck!

Message Edited by sdgardne on 07-29-2009 08:56 AM



Occam's Razor nearly always applies when troubleshooting technology issues!
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Registered: ‎04-01-2008
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Re: CNBC ICON

Have you tried having the browser shortcut (that is all it is) sent to your device via SMS?

 

http://www.cnbc.com/id/25935031




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New Contributor
Posts: 4
Registered: ‎07-28-2009
My Device: Not Specified

Re: CNBC ICON

Yes I have and, unfortunately, it takes me to the same place.  But thanks anyway.
Forums Veteran III
Posts: 3,795
Registered: ‎02-09-2009
My Device: Classic 10.3.2.798 OS + Playbook 64Gb

Re: CNBC ICON

Hi and welcome to the forums! Smiley Happy

 

Glad to see you found us.  Maybe try a battery pull to clear that up?

 

Keep coming back. Good to have you here.

IrwinII
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Elite II
Posts: 9,321
Registered: ‎04-01-2008
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Re: CNBC ICON

Hi helihiker,

 

Welcome to BlackBerry Support Community.

tanzim                                                                                  
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New Contributor
Posts: 4
Registered: ‎07-28-2009
My Device: Not Specified

Re: CNBC ICON

Just tried a battery pull.  Unfortunately, it didn't work either.
Forums Veteran III
Posts: 3,795
Registered: ‎02-09-2009
My Device: Classic 10.3.2.798 OS + Playbook 64Gb

Re: CNBC ICON

Perhaps there is a conflict between the original shortcut and the update. Try removing the original and have them send the new one via sms as JSanders suggested.
IrwinII
Please remember to "Accept as Solution" the post which solved your thread. If I or someone else have helped you, please tell us you "Like" what we had to say at the bottom right of the post.
Posts: 90,105
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Registered: ‎04-01-2008
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Re: CNBC ICON


IrwinII wrote:
Perhaps there is a conflict between the original shortcut and the update. Try removing the original and have them send the new one via sms as JSanders suggested.

Good suggestion ^^

 

1. Options > Advanced > Applilcations to find and delete the current. 

 

2. With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.

 

3. Send the link again for the web shortcut and isntall once again.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
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PIN: C0001B7B4   Display/Scan Bar Code
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