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New Contributor
Posts: 2
Registered: ‎11-27-2012
My Device: Torch 9810
My Carrier: Vodacom

Cannot send pics with bbm

Hi, since upgrading from my old Bold9700 to a Torch9810, I am not able to send pictures to my  bbm contacts. On my phone it shows that the pic has been sent, but it never arrives at destination phone. After a while, the message showing the pic has been sent, changes to 'Sending picture...' and stays like that. The rest of my bbm functions work though. I can send messages, receive messages as well as pics from other bbm users. I tried resizing my pictures, rebooting, battery pull, deleting bbm and reinstall, resent service books, re-registered on network. I even did a complete format (security swipe) of the phone and started all over. Even exhanged my phone (via my service provider) for a new Torch9810, but the new one does the same. Any ideas/help? Thanks!

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New Contributor
Posts: 2
Registered: ‎11-27-2012
My Device: Torch 9810
My Carrier: Vodacom

Re: Cannot send pics with bbm

BBM version: 6.2.0.56
OS version: 7.1 Bundle 2061 (v7.1.0.714)