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New Member
Posts: 2
Registered: ‎12-04-2012
My Device: BB9300,
My Carrier: Du

Content protection

i am using curve9300,06

An error has occurred communicating with the BlackBerry App World Web plugin. Please restart your device and try again. If you have content protection enabled on your device, please disable and try again.

I cant find that option in my bb,pls help

Hall of Famer II
Posts: 52,378
Registered: ‎11-28-2008
My Device: Z10/Z30/Q10 (10.3.2.840), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Content protection

Hello,

 

It might be called Encryption on your BB...it changed at some point in the OS development cycle:

  • KB15244 What is Content Protection and Encryption on BlackBerry smartphone

Also, this KB might apply:

  • KB29599 AppWorld Web Plug-in Error appears when attempting to install applications from a computer

You also can search the KBs for better matches to your exact situation.

 

Can you use the on-device AppWorld interface when not tethered to the PC?

 

Good luck and let us know!

 

 




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