Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

Downloaded applications

New Member
Posts: 2
Registered: ‎08-09-2009
My Device: Not Specified

Dear Sir/Madam: I recently purchased Pageonce Persona...

[ Edited ]

Dear Sir/Madam: I recently purchased Pageonce Personal Assistant Premium from Blackberry App World. The program was inadvertently deleted from my phone. I’ve tried to reinstall it from Blackberry App World but can’t. I downloaded the trial version of the program but do not have a registration key. Here is my purchase information: Thank you for ordering from BlackBerry App World™ on July 11, 2009. The following email is a summary of your order. Please use this as your proof of purchase. xxxxxxxxxxxxxxxxxxxxxxxxxx Order number: xxxxxxxxx Order date: Jul 11, 2009 6:00:06 PM Order total: $9.99 Order Details Product Name: Personal Assistant Premium Qty Ordered: 1 Amount: $9.99 Company Name: Pageonce Inc SUPPORT: support@pageonce.com Subtotal Tax TOTAL $9.99 $0.00 $9.99 For support with the BlackBerry App World™ client, please visit App World Support. How would I get my program back? Thank you for your help. Sincerely, Erol Azeri xxxxxxxxxxxxxxxxxx



(removed order info and personal info)

Message Edited by SmoothRider on 08-10-2009 11:28 AM
Hall of Famer II
Posts: 53,199
Registered: ‎11-28-2008
My Device: Z10/Z30/Q10 (, Playbook (
My Carrier: TMobile USA

Re: Dear Sir/Madam: I recently purchased Pageonce Persona...

Hi there!

To re-install your apps, please follow this section of the AppWorld user guide:


For more registration key information, see this KB:


In addition...RIM has released AppWorld version is highly recommended to be on that version.

If that does not work, then please return to these forums (http://supportforums.blackberry.com/rim/) and register an account so that we can provide you with direct assistance.


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code