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Downloaded applications

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New Contributor
Posts: 2
Registered: ‎12-13-2012
My Device: Bold 9900
My Carrier: MTN Autopage Cellular

Downloaded BBM 7 and now it's disappeared

have a bold 9900 software is 7.1.0 and when I downloaded BBM 7 have now lost BBM completely on my phone. When I do a search, nothing comes up. How do I go back to reinstall the previous version and have I now lost all my contacts?

Contributor
Posts: 48
Registered: ‎12-11-2012
My Device: Curve 9360
My Carrier: Vodafone

Re: Downloaded BBM 7 and now it's disappeared

did you reeboot the phone?. try reinstalling.

if it dosent work then reinstall version 6.2, read ahead 

http://supportforums.blackberry.com/t5/Downloaded-applications-for/HOWTO-install-BBm-6-2-if-you-have...

If your query is resolved then please click on - 'Accept as Solution'
Thank You.
New Member
Posts: 1
Registered: ‎12-13-2012
My Device: bb 9900
My Carrier: etisalat

Re: Downloaded BBM 7 and now it's disappeared

i have the same problem,i have bb 9900 and when i tried to upgrade to bbm7 is when all hell broke loose,blackberry icon is still in my desktop and workin but then the blackberry messenger disappeared in the blackberry application world and when i try download it from the web it says blackberry messenger unavailable for this device...........

         so what should i do and i dont wanna downgrade my new softwea which is 7.1

New Contributor
Posts: 2
Registered: ‎12-13-2012
My Device: Bold 9900
My Carrier: MTN Autopage Cellular

Re: Downloaded BBM 7 and now it's disappeared

I tried the reboot nothing happened. I can't seem to uninstall bbm7 so how do I try to reinstall 6.2?

Contributor
Posts: 48
Registered: ‎12-11-2012
My Device: Curve 9360
My Carrier: Vodafone

Re: Downloaded BBM 7 and now it's disappeared

when you will install 6.2, bbm7 will be replaced by 6.2

If your query is resolved then please click on - 'Accept as Solution'
Thank You.