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Downloaded applications

New Member
Posts: 1
Registered: ‎09-10-2009
My Device: Not Specified

Having a problem. Recently had to re-load my OS to my B...

Having a problem. Recently had to re-load my OS to my Bold, and after > re-installing the back up file I created, I received a message saying that the App "Aerize Alerts" was successfully installed. > However, the program is not installed on my device. Tried to re-purchase > it from App World but keeps telling me "Max # of PIN changes for this > Account", or "error 3300, contact App World support." I did purchase this > App once and would like to have it back. Can you please help me with this? > Thanks. > > Craig
Hall of Famer II
Posts: 53,980
Registered: ‎11-28-2008
My Device: Z10/Z30/Q10 (, Playbook (
My Carrier: TMobile USA

Re: Having a problem. Recently had to re-load my OS to my B...

Hi there!

You have exceeded the max PIN changes allowed with AppWorld. To solve this, your inquiry needs to be sent as follows. Go to this URL:

and fill out the form. Use, in the "Please select a component:" field, the AppWorld Billing/Payment selection. Be sure to also include the reason why you have exceeded your maximum allowable PIN associations to AppWorld (e.g., multiple RMA, warranty replacement, etc.).

If that does not work, then please return to these forums (http://supportforums.blackberry.com/rim/) and register an account so that we can provide you with direct assistance.


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