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New Member
Posts: 1
Registered: ‎09-26-2009
My Device: Not Specified

Hello, I would like to have BB App World on my Storm, bu...

Hello, I would like to have BB App World on my Storm, but the download doesn't work. By the last OK-button the download doesn't start and below in my screen stays "there is a fault on the page". Do you have a solution? Thanks Peter
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Guru I
Posts: 19,007
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: Hello, I would like to have BB App World on my Storm, bu...

Hello,

I think you can try two things : the soft reboot, and if it does not work, the hard reboot. Don't worry, you can't lose data with these two reboots.

Soft reboot :
1) Hit the three following keys at the same time :
- Alt
- Right Shift
- Delete
2) wait 2 minutes for the Blackberry to wake up.


Hard reboot :
1) your Blackberry device is on
2) remove the battery and wait for a minute
3) Put the battery back
4) wait 5 minutes for the device to wake up.


Please tell us if it works for you.



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