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Posts: 2
Registered: ‎06-13-2009
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Hi. I am trying to contact tech support about and order ...

[ Edited ]
Hi. I am trying to contact tech support about and order I made (removed personal information). I enter my blackberry PIN# (removed personal information), but it says it is not a valid PIN#. That doesn't make sense. Anyways, I had to re-install this app (Aerize Alerts), so I need the serial code re-sent to me. Thanks!
Message Edited by thundergeek on 07-16-2009 11:09 AM
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Registered: ‎11-28-2008
My Device: Z30/Z10/Q10 (, Playbook (
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Re: Hi. I am trying to contact tech support about and order ...

Hi there!

To re-install your apps, please follow this section of the AppWorld user guide:


For more registration key information, see this KB:


If that does not work, then please return to these forums (http://supportforums.blackberry.com/rim/) and register an account so that we can provide you with direct assistance.


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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