Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

Downloaded applications

Reply
Highlighted
New Member
Posts: 1
Registered: ‎08-04-2009
My Device: Not Specified

Hi there, I recently downloaded and paid for the Canadia...

Hi there, I recently downloaded and paid for the Canadian Press app through blackberry app world. I had issues after 10 days of use and called Bell Mobility my service provider for the Blackberry storm. They recommended I delete it and reinstall it. The app world will now not let me reinstall it because it says it is already been paid for. I have also contacted the Canadian Press tech support and they directed me to you for support. Please let me know how to proceed. Thanks Chris
Hall of Famer II
Posts: 51,872
Registered: ‎11-28-2008
My Device: Z30/Z10/Q10 (10.3.1.2744), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Hi there, I recently downloaded and paid for the Canadia...

Hi there!

To re-install your apps, please follow this section of the AppWorld user guide:

http://na.blackberry.com/eng/deliverables/7268/Re-install_an_item_on_a_different_device_643962_11.js...

For more registration key information, see this KB:

http://www.blackberry.com/btsc/KB18646

If that does not work, then please return to these forums (http://supportforums.blackberry.com/rim/) and register an account so that we can provide you with direct assistance.

Cheers!



Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code