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New Member
Posts: 1
Registered: ‎11-25-2012
My Device: Playbook 16G Wifi
My Carrier: None

How to cancel a subscription app



Please re-direct me if I'm in the wrong forum.  I couldn't find a way to search the forum.


If I subscribe to an app for my Playbook that is based on a monthly subscription, how do I unsubscribe to avoid continuing charges to my credit card once I no longer want to use the app.



Hall of Famer II
Posts: 51,302
Registered: ‎11-28-2008
My Device: Z30/Z10/Q10 (, Playbook (
My Carrier: TMobile USA

Re: How to cancel a subscription app

Hi and Welcome to the Community!

Typically, you must contact the entity that is billing you that subscription cost. Inside of the App, there may be some contact information for exactly that purpose. Sadly, since you did not reveal the app name, there's not much more detail that can be provided.

Good luck and let us know!

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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