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New Contributor
Posts: 3
Registered: ‎06-25-2013
My Device: Bold 9900
My Carrier: +79283798675

I can not enter the BlackBerry World

For my (BlackBerry Bold 9900) I can not go to the BlackBerry World. At first, everything worked, and then I went to the computer to the site and changed the password, and since then telefonane can not go in there. I go to the Blackberry ID, change the data, and there are old data (and I them had already changed through a PC.), I enter a new password - do not write is correct, I enter the old - it is taken, and longer still does not go ....

Retired
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: I can not enter the BlackBerry World

Hey seb2867,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

What is the exact error you're receiving when trying to access BlackBerry World from your BlackBerry Bold 9900 smartphone?

 

I look forward to your reply.

 

Cheers.


-ViciousFerret


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


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New Contributor
Posts: 3
Registered: ‎06-25-2013
My Device: Bold 9900
My Carrier: +79283798675

Re: I can not enter the BlackBerry World

BlackBerry World is having trouble connecting to the BlackBerry World server.

Verify your network connections and try again.

 

Wi fi enabled.

 

 

 

New Contributor
Posts: 3
Registered: ‎06-25-2013
My Device: Bold 9900
My Carrier: +79283798675

Re: I can not enter the BlackBerry World

BlackBerry Мир возникли проблемы с подключением к серверу BlackBerry мира.
Проверьте сетевые подключения и повторите попытку.

Wi Fi включен.
Retired
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: I can not enter the BlackBerry World

Hey seb2867,

Thanks for the reply.

 

Follow the steps in this KB article to resolve the issue: www.blackberry.com/btsc/KB29490

 

Let me know if you have any more questions.

 

Cheers.


-ViciousFerret


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Like! for those who have helped you.

Click  Accept as Solution for posts that have solved your issue(s)!