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Visitor
Posts: 1
Registered: ‎07-12-2012
My Device: Blackberry Curve 8520
My Carrier: O2

I cant use my app world on my blackberry 8520?

So I've had my phone for a while and I decided it was time to update it but whilst doing so it removed my app world. Using Blackberry Desktop Software I reinstalled it to my phone, but I've looked for it everywhere and the only place I can find it is in 'Options' 'Applications' and it isn't a proper application! The only option is to delete it? CAN ANYBODY HELP PLEASE!!!!

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Hall of Famer II
Posts: 51,919
Registered: ‎11-28-2008
My Device: Z30/Z10/Q10 (10.3.1.2744), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: I cant use my app world on my blackberry 8520?

Hi and Welcome to the Community!!

Please try this sequence:

1) Remove AppWorld from your BB

  • KB10040 How to view or remove installed applications on a BlackBerry smartphone
  • If it requests that you reboot the BB, do so

2) Do a Batt-Pull reboot (power on, remove battery, wait, insert battery, wait), even if redundant to the one you did in step 1.

3) Install (on your BB) a fresh copy of AppWorld

4) Do another Batt-Pull reboot

5) See if it now works.

Cheers!




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