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New Member
Posts: 1
Registered: ‎10-23-2012
My Device: blackberry 9300 curve 3G
My Carrier: vodacom

I cnt download any music from tubudy or any where it always say download failed y is this

 
Hall of Famer II
Posts: 55,767
Registered: ‎11-28-2008
My Device: PRIV (5.1.1), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: I cnt download any music from tubudy or any where it always say download failed y is this

Hi and Welcome to the Community...and apologies for the delayed reply!

Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.

 

Failing that, more details are needed...for instance, are you having any troubles with any other internet-using apps?


Best!


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Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.
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New Contributor
Posts: 4
Registered: ‎11-14-2012
My Device: 9300 curve 3g
My Carrier: MTN

Re: I cnt download any music from tubudy or any where it always say download failed y is this

@sdgardne, I am also experiencing the same problem!! I hav rebooted my phone(9300) numerously but the problem still persists! Is it a device issue or is it a MTN(service provider) issue! Cos my bf is also experiencing the same issue and he has a new Blackberry phone which is a 9360
Hall of Famer II
Posts: 55,767
Registered: ‎11-28-2008
My Device: PRIV (5.1.1), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: I cnt download any music from tubudy or any where it always say download failed y is this


kgaoza12 wrote:
@sdgardne, I am also experiencing the same problem!! I hav rebooted my phone(9300) numerously but the problem still persists! Is it a device issue or is it a MTN(service provider) issue! Cos my bf is also experiencing the same issue and he has a new Blackberry phone which is a 9360

Hello,

 

Please re-read my prior post, especially the last sentence "Failing that, more details are needed...for instance, are you having any troubles with any other internet-using apps?". The limited details so far provided prevent any useful guesswork.

 

Thanks and let us know!


Get your 15% discount at ShopBlackBerry.com! Click Here for details.

Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.
New Contributor
Posts: 4
Registered: ‎11-14-2012
My Device: 9300 curve 3g
My Carrier: MTN

Re: I cnt download any music from tubudy or any where it always say download failed y is this

Well after much research I have discovered that I am nt the only one experiencing the same problem! It happens to be that all service providers (MTN,Cell C, Vodacom) are under a strain and they can't provide the proper service due to the high volume of BIS subcribers in South Africa! It sad cause its affecting everybody using a Blackberry!