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New Member
Posts: 1
Registered: ‎11-03-2009
My Device: Not Specified

I have had 3 faulty phones in the last month and now app...

I have had 3 faulty phones in the last month and now app world is saying I have exceeded my allowed pin changes. How do I fix this so that I can get my apps?
Hall of Famer II
Posts: 53,976
Registered: ‎11-28-2008
My Device: Z10/Z30/Q10 (, Playbook (
My Carrier: TMobile USA

Re: I have had 3 faulty phones in the last month and now app...

Hi there!

Your inquiry needs to be sent as follows. Go to this URL:

and fill out the form. Use, in the "Please select a component:" field, the AppWorld Billing/Payment selection. Any other selection will simply route you back anonymously to these public forums. Be sure to also include the reason why you have exceeded your maximum allowable PIN associations to AppWorld (e.g., multiple RMA, warranty replacement, etc.). If you don't have an "Order Number" for that field, just use anything (e.g., "123456").

If the form responds telling you that your PIN is invalid, then please report that fact back here as there is a separate resolution path for that issue.

If that does not work, then please return to these forums (http://supportforums.blackberry.com/rim/) and register an account so that we can provide you with direct assistance.


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