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New Member
Posts: 1
Registered: ‎11-03-2009
My Device: Not Specified

I tried to install Vlingo Plus on my BB and it is stuck ...

I tried to install Vlingo Plus on my BB and it is stuck on "completing purchase" I've tried to reboot and everything.
Hall of Famer II
Posts: 51,408
Registered: ‎11-28-2008
My Device: Z30/Z10/Q10 (10.3.1.2744), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: I tried to install Vlingo Plus on my BB and it is stuck ...

Hi and Welcome to the Forums!

Clearing the application cache may help:

1. Open App World

2. Go to My World

3a. For keyboard-based BB's -- Hold down the ALT key and then press, in sequence R, then S, then T

3b. For Storm/Pearl -- Hold the num-lock (!?123) button so it locks and then press, in sequence 3, then 4, then (

4a. If your BB locks after issuing the cache clear, perform a battery pull reboot

If that does not work, then please return to these forums (http://supportforums.blackberry.com/rim/) and register an account so that we can provide you with direct assistance.

Hopefully it'll work for you! Good luck and let us know!




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