Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

Downloaded applications

New Member
Posts: 1
Registered: ‎08-05-2009
My Device: Not Specified

I updated software for my 8900. When I went to open my ...

I updated software for my 8900. When I went to open my WeatherBug Elite it asked for activation code. I didn't have one so I uninstalled it with the intent to reinstall it in ap world. When I went to purchase it again in App world it went to paypal, thenit gives me Error Id: 20304. "You have already purchased this application. Please go to "My World" and choose Log in from the menu to reconsile your purchase (Error Id: 20304)" The problem is it is not in My World anymore. How do I get WeatherBug Elite back when it is not in My World and won't let me repurchase it? Thanks.
Hall of Famer II
Posts: 55,712
Registered: ‎11-28-2008
My Device: PRIV (5.1.1), Z10/Z30/Q10 (, Playbook (
My Carrier: TMobile USA

Re: I updated software for my 8900. When I went to open my ...

Hi there!

To re-install your apps, please follow this section of the AppWorld user guide:


For more registration key information, see this KB:


If that does not work, then please return to these forums (http://supportforums.blackberry.com/rim/) and register an account so that we can provide you with direct assistance.


Get your 15% discount at ShopBlackBerry.com! Click Here for details.

Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.