02-01-2013 08:49 PM
I updated the OS on my Curve 9360, with a backup before the update. However after the update, when I restored my data the apps were missing. Now when I try to re-download and install the apps I have already paid for, they want me to pay for them a 2nd time. Anybody have any ideas, other than contacting each individual author?
Thanks your comments will be appreciated.
02-02-2013 01:47 PM
Hi and Welcome to the Community!
Assuming you have used the exact same BB ID on your BB, then I suggest that you clear the AppWorld application cache:
1. Open App World
2. Go to My World
3. Follow one (and only one!) of these steps:
3a. For keyboard-based BB's -- Hold down the ALT key and then press, in sequence R, then S, then T
3b. For Touch Screen Only BBs -- Hold the num-lock (!?123) button so it locks and then press, in sequence 3, then 4, then (
3c. For newer (e,g., OS6 and 7) BB's, see this KB:
4. AppWorld should close.
5. If your BB locks after issuing the cache clear, perform a battery pull reboot
6. Return to AppWorld/MyWorld (it may be sluggish while it re-synchronizes).
If step (4) does not happen as listed, then the clear cache did not work.
Hopefully it'll work for you! Good luck and let us know!