02-26-2014 10:46 AM
I purchased a backgammon game from App World and after playing it just once I now get the following message when I try to open the game "Error starting backgammon: Module 'net_rim_bb_qm_platform' not found". I contacted the game developer who told me it had nothing to do with them and that I had to deal with RIM. I have tried uninstalling and re-installing the game and still get the same message. I haven't been able to find any info anywhere so if anyone can help that would be greatly appreciated.
02-26-2014 11:01 AM
Normally a battery pull will correct this issue so I'm going to recommend you remove your battery while your phone is powered on then replace it a few seconds later.
Let us know if that helps you.