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New Contributor
Posts: 2
Registered: ‎06-26-2012
My Device: Blackberry Cure 9360
My Carrier: Rogers
Accepted Solution

My facebook isn't working

I have a black berry curve 9360 and i updated my facebook but after one night it says "Error starting net_rim_bb_facebook: null

 

 

 

And how do you check what you ID is, like the password and username 

Elite II
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: My facebook isn't working

Hi JoshuaLuong, Welcome to the community.

 

                      Have you done Battery pull Restart ( i;e While the device is on pull  out the Battery  and wait for a min.

 then re-insert the battery and for wait untill it Reboots ). If you recieve the same error message again then it will be

 better to uninstall the facebook and have a reboot again,Then download  facebook by visiting mobile.blackberry.com

 through your Browser remember to download the latest version 3.1.0.17 . then take a reboot  and try .

 

      To check your BB ID  Go to Setup > Blackberry ID , wait for a few second  to access.

 

 

Good luck. 

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Forums Veteran I
Posts: 1,847
Registered: ‎12-20-2011
My Device: Playbook 2.1/ Torch9860 OS7.1.0.746
My Carrier: Globe

Re: My facebook isn't working

You may instead go to http://blackberry.com/facebook if you will be downloading Facebook for Blackberry. it will pull up a page with two links, the first will be a link to App World and the second will be for users who doesn't have App World. Whether you have the Blackberry App World or not, it would be better to download it from the second link.

 

Goodluck and Enjoy

 

 

Ron

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New Contributor
Posts: 2
Registered: ‎06-26-2012
My Device: Blackberry Cure 9360
My Carrier: Rogers

Re: My facebook isn't working

Thank you so much, the battery pull restart worked! (: tyty
Elite II
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: My facebook isn't working

 Hi Joshua Luong,

 

You are welcome .

 

Always remember to do a battery pull If something unusual happen with your Smartphone.

 

 

Take Care.

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.