12-27-2011 04:26 PM
12-28-2011 08:37 AM
Same issue on the Bold 9650, with OS 6.
The Blackberry App World 126.96.36.199 launch icon disappears following the upgrade.
Blackberry App World 188.8.131.52 shows as being installed in the application list, but then can not be easily located anywhere else.
I have tried twice with the same result.
Both times I had to revert back to Blackberry App World 184.108.40.206.
01-19-2012 06:54 AM
I got a notice that AppWorld 220.127.116.11 has been released, did the update and everything seems fine, so now all of us that were stuck on 18.104.22.168 can also be up to date
01-19-2012 09:46 AM
Amazing to see clients willing to wait and wait... for a service failure repair from RIM.
Bit the bullet moved on to Android and couln'd be happier... Sometimes life has to change
01-23-2012 11:03 PM
Following these instructions:
and when I go to http://www.blackberry.com/appworld and attempt to download I get:
You have attempted to access a software download page that does not exist. Please check the URL and try again.
01-24-2012 07:19 AM
Haven't got a clue here. It's rather worthless of such a big company to not be able to get a bloody working link sent I'd say.
Also, downloading through the pc proves to be of no solace, every time it's installed, it still won't show or be running. I'm using a 9800 Torch, with the newest build OS 6 running. I've always thought highly of my Blackberry, but this sort of lack of being able to fix such small problems, let alone bringing out updates with such flaws that would have been apparent in any real life test will surely make me reconsider my other options for another brand phone.
Fix it RIM or else I think you might just lose a boatload of customers to brands with an adequate serviceresponse.
01-24-2012 02:55 PM
01-24-2012 04:39 PM
It isn't that it is "just" app world that doesn't work, it's the signal that the company gives you. I like my BlackBerry quite a lot, the agenda function is great, the mailing service is great, and it generally is a good device. However, when I buy such an expensive smartphone, I do expect it to work flawlessly, and that the company making it, releases only updates that actually work, especially on such a new device. The lack of speed in resolving this issue, as well as no direct option to complain, makes me rather frustrated.
All I'm really saying is that BlackBerry can not afford to be so lax in it's customer service in the top segment of the market, since there are boatloads of other brands, with other models, without these issues.
01-24-2012 04:48 PM
The good news is that it appears that they have finally resolved the issue.
My Bold 9650 Offered a new Blackberry App World the other day and it successfully upgraded to version 22.214.171.124, without incident.