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Super Contributor
Posts: 287
Registered: ‎04-30-2011
My Device: Z10
My Carrier: 3 UK
Accepted Solution

No BlackBerry Messenger on HomePage

Dear BlackBerry Apps Community

I have just had my phone returned to me from repair about a week now.
A little after I restored my data and reinstalled my apps, my BlackBerry Messenger disappeared from my homepage and I cannot find it anywhere until I press the BlackBerry button then go to Switch Application or someone text me on my BlackBerry Messenger.

How would I restore this back to my homepage where it should be please.

JTV
JTValerie
Guru I
Posts: 19,007
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: No BlackBerry Messenger on HomePage

can you find the icon with the Universal Search?



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
Super Contributor
Posts: 287
Registered: ‎04-30-2011
My Device: Z10
My Carrier: 3 UK

Re: No BlackBerry Messenger on HomePage

Dear Xandrex
I never realised you had replied, so sorry for that, yes I can find it, if the uni search is my BlackBerry All Working Apps Button, but why should it not be on my homepage.
I feel that I have another problem am not able to put my finger on and find the solution.

JTV
JTValerie
Guru I
Posts: 19,007
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: No BlackBerry Messenger on HomePage

hello jtv,

personally I have moved the BBm icon in a hidden folder, so that I don't see it at all anywhere :smileyhappy:

Please choose to "show all" icons on your home screen, and search thoroughly in all folders and panes for that icon. It may be dimmed.



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
Super Contributor
Posts: 287
Registered: ‎04-30-2011
My Device: Z10
My Carrier: 3 UK

Re: No BlackBerry Messenger on HomePage

Xandrex, your magic, I never knew I had it hidden,
Thank You

I hope you have a Fantastic New Year for 2013
JTValerie