Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

Downloaded applications

New Contributor
Posts: 3
Registered: ‎09-28-2011
My Device: Torch 9800

Notifications from Facebook come in as "Facebook User", not the person's name



I've just updated to the newest release of Facebook ( on my Torch 9800 (running OS On this release of Facebook and the prior App World release, I've started receiving Facebook notifications from "Facebook User" instead of the person's actual name. I have to click on the notification and open it to see who it came from. This happens most often with pokes, but it also occurs with other notifications as well.


I've tried clearing out the cache but this hasn't helped. I've also tried a clean uninstall and reinstall. This also did not help.


Can anyone recommend a fix for this?


Thanks in advance. Smiley Happy

Elite II
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: Notifications from Facebook come in as "Facebook User", not the person's name

Try a simple battery pull for this.  With your phone powered on, remove your battery then replace it.


I also sometimes get the 'facebook user' thing, but usually within a few seconds it displays the person's name.



I hope that helps you.  Smiley Happy

- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.