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New Contributor
Posts: 2
Registered: ‎03-09-2013
My Device: Bold 9900
My Carrier: ATT

PROBLEM WITH BBM

When I erase a chat, allways the conversation was erased but sometimes the name and a blank open chat of the person with whom I was chatting still open in my phone, pls, somebody knows whats is the problem?

Retired
Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: PROBLEM WITH BBM

Hello ppperez1965,

Welcome to the BlackBerry Support Community.

 

To clarify - Does the chat with this contact appear in your chat list with a green icon but appears as blank?

 

Thank you.


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New Contributor
Posts: 2
Registered: ‎03-12-2013
My Device: curve 9220
My Carrier: globe

Re: PROBLEM WITH BBM

I cannot use my bbm? After I download it,as I open,it says “associating with your bbm I'd! Then the windows is blank,help me pls!
New Contributor
Posts: 2
Registered: ‎03-09-2013
My Device: Bold 9900
My Carrier: ATT

Re: PROBLEM WITH BBM

yes it appears as blank, 

 

for example, some times I erase the chat and close the window of that chat, and when I check again the BBM, i can view the last chats, and the name of the person with whom i was chatting, but that window appears in blank,.

 

Tkls