Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

Downloaded applications

New Contributor
Posts: 5
Registered: ‎06-11-2009
My Device: Not Specified
Accepted Solution

Problem with Facebook app 1.6

I wonder if anyone could help. I have recently (yesterday) upgraded my Blackberry Pearl with version 1.6 of Facebook and now can now longer log into the application on my phone due to the following error:

"Could not connect because a data service is not available. Please try again later. If this continues please contact your service provider for support."


This is a work provided handset, so uses enterprise server, but version 1.5 used to work fine, and things like msn messenger and the myspace application also work. I have re-installed a number of times and followed up with the battery pull. Is there anything else I can do? Or does anyone know where to get version 1.5 so I can rollback to that?!!





New Contributor
Posts: 5
Registered: ‎06-11-2009
My Device: Not Specified

Re: Problem with Facebook app 1.6

OK - this has been fixed!! Contacted Vodafone and they told me that my BlackBerry hadn't been provisioned for internet access. They did something their end, and bingo, application is working like a charm!! Not really sure it was worth all the hassle but there you go.
Hall of Famer II
Posts: 51,443
Registered: ‎11-28-2008
My Device: Z30/Z10/Q10 (, Playbook (
My Carrier: TMobile USA

Re: Problem with Facebook app 1.6

Excellent! Please do take a moment to mark the thread as solved so that others can more easily find your solution. Cheers!

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code