02-07-2014 04:00 AM
I have lost my WhatsApp message history and now when I start a conversation, I get the message "Message History Disabled: no Media Card found". Current chats are kept but as soon as I restart the device, they are lost.
If I go into the Files part of the device, under /Media card/databases, I see the WhatsApp message stores (I can also see them if I attach the phone to a laptop) I can also see all the pictures in the Media Card/BlackBerry/pictures/WhatsApp directory.
I've tried deleting and reinstalling WhatsApp (version 10.57) but get the same result.
I have BlackBerry Torch 9800