Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

Downloaded applications

New Member
Posts: 1
Registered: ‎10-22-2012
My Device: Blackberry Bold 9780
My Carrier: Vodafone India

Purchase Error 35010



I am from India. I purchased a Fantasy Premier League App from app world for indian Rs. 74. As it was the first time i was purchasing an app, i had to enter my card details. After i entered the details, the screen went back to the page of the app world and showed a Purchase Error 35010. the app did not get downloaded. However, I was charged on my credit card for the price of the app. Please help. Thanks

Hall of Famer II
Posts: 50,922
Registered: ‎11-28-2008
My Device: Z30/Z10/Q10 (, Playbook (
My Carrier: TMobile USA

Re: Purchase Error 35010

Hi and Welcome to the Community!

I find no reference to error code 35010 in the public KBs. Consequently, all I can do is refer you to your contractually-required formal support channel, through which all formal support must follow. Typically, this starts with your mobile service provider, who can escalate cases into RIM at no cost to the end user. However, please check your original documentation to see what the formal support channels are for you -- it can vary by region.

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code