08-28-2013 09:55 AM
I installed AstarSync on my Blackberry Bold 9780 and can't get emails when I switch on a different cellular network other than my home network (Swisscom). I contacted my provider, my IT department and AstraSync, the 3 parties involved in the process.
AstraSync informed me know that there is a bug on the Blackberry devices and I should remove the battery to amend the problem. Is this right and can BB amend the bug on its side?
Thank you for your advice and comments