Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

Downloaded applications

Reply
New Member
Posts: 2
Registered: ‎06-15-2009
My Device: Not Specified
Accepted Solution

Unable to get application back

i viewed a couple posts that were similar to my problem but weren't exactly the same, forgive me if this is a repeat. i purchased and downloaded new york times sudoku on my storm. when the new update came out i had to get rid of some of my games to make room, so i got rid of nyt sudoku, thinking i could reinstall it after. after i got the update i went to my app world and signed in and it said there are no applications linked to my account. i don't know what to do to get it back without having to buy it again. please help
Hall of Famer II
Posts: 50,922
Registered: ‎11-28-2008
My Device: Z30/Z10/Q10 (10.3.1.2582), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Unable to get application back

Hi and Welcome to the Forums!

 

Well, that indeed is odd...when you sign back into your MyWorld (using the credentials you created), all installed purchased apps are supposed to repopulate. If it is not there, I suggest contacting storefrontmanager@rim.com for assistance.

 

Cheers!




Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Member
Posts: 2
Registered: ‎06-15-2009
My Device: Not Specified

Re: Unable to get application back

thank you, im so new (but in love) with blackberry i couldn't even find a contact. thanks