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New Member
Posts: 1
Registered: ‎11-02-2009
My Device: Not Specified

When i try to download the weather bug elite app its say...

When i try to download the weather bug elite app its says please contact blackberry app world costumer support error id 3300
Hall of Famer II
Posts: 54,910
Registered: ‎11-28-2008
My Device: Z10/Z30/Q10 (, Playbook (
My Carrier: TMobile USA

Re: When i try to download the weather bug elite app its say...

Hi there!

To re-install your apps, please follow this section of the AppWorld user guide:

For more registration key information, see this KB:


In some cases, it has been discovered that updates (from AppWorld obtained apps) require additional steps in order to install the update. If the update will not install, please attempt this:

  1. Homescreen > Options > Advanced Options > Applications > highlight the app > BBKey > Delete
  2. AppWorld > MyWorld > Login > highlight the app (if it shows at all, in any state) > BBKey > Delete
  3. Use either your PC (via Mass Storage Mode) or your BB (via Media > BBKey > Explore) and find any references (folders, files) to the app. Delete whatever you find. Search both your Device Memory as well as your Media Card.
  4. Use the above AppWorld user guide link to re-install the app -- a new registration/activation key should then be provided


If that does not work, then please return to these forums (http://supportforums.blackberry.com/rim/) and register an account so that we can provide you with direct assistance.



Occam's Razor nearly always applies when troubleshooting technology issues!

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