10-29-2012 04:38 PM
Please try following the second set of steps in this KB article to reset your BlackBerry® ID password. "How to change or reset a BlackBerry ID password" http://bbry.lv/I2HhIC
If you are unable to reset the password this way, you will need to create a new BlackBerry® ID. These KB articles provide the steps to create and to change the BlackBerry® ID used on your BlackBerry® Curve™ 8520 smartphone. "How to Create a BlackBerry ID" http://bbry.lv/JeCZEx
"How to change the BlackBerry ID on a BlackBerry PlayBook tablet or BlackBerry smartphone" http://bbry.lv/L0U5QX
Hope this helps.
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