03-18-2013 07:23 AM - edited 03-18-2013 07:30 AM
hello my name is nader i have a black berry curve 8620 my job is to recycle used oil in southafrica i bought this phone from a shop in my town it was brand new after some time i recived an uptade for bbm i updated it the i failed to acces my bbm its only showing blue page though am using a wifi i moved the battery and put it back same problem help plzz thanx
03-21-2013 08:32 AM
Welcome to the BlackBerry Support Community.
Sorry to hear about the issue you're having with BBM. Could you please try uninstalling it then reinstalling it and let me know if that fixes the issue for you?
I look forward to your response.
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Click Solution? for posts that have solved your issue(s)!