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New Member
Posts: 3
Registered: ‎01-29-2013
My Device: blackberry curve 8520
My Carrier: vodafone

blackberry app world and email setup

i have recently purchased a blackberry and i can,t get the app world to update it just keeps saying i need to update so i try that and it just keeps saying retry and won,y update and i cannot setup my email account in the options it only has the setup for business and this is not the one i need to use please help

Elite II
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: blackberry app world and email setup

[ Edited ]

Hello sarahc1

 

Welcome to BlackBerry Support Forums

 

 

Have you activated BlackBerry Data Plan / BIS on your account, You need that to enjoy email services on your BlackBerry , Regarding BlackBerry  World please try it over wifi .

 

 KB17659 : Minimum requirement for BlackBerry App World

 

Good luck.

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New Member
Posts: 3
Registered: ‎01-29-2013
My Device: blackberry curve 8520
My Carrier: vodafone

Re: blackberry app world and email setup

Hello could you please tell me how to activate the Blackberry data plan

Elite II
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: blackberry app world and email setup

Hi sarahc1

 

 

                    You have to Contact your Carrier Vodafone they can add BIS / BlackBerry Data Plan on your account, So please call vodafone to add that on your account to enjoy all BlackBerry Services.

 

 

 

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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
New Member
Posts: 3
Registered: ‎01-29-2013
My Device: blackberry curve 8520
My Carrier: vodafone

Re: blackberry app world and email setup

ok thanx for your help with this matter

Elite II
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: blackberry app world and email setup

Hi sarach1

 

 

                       You are most welcome.. .

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.