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New Member
Posts: 1
Registered: ‎04-07-2012
My Device: 8520 Curve
My Carrier: Vodacom

blackberry identity installation failed error 80003

Hi there,

When I open my bb app world it keeps telling me that a blackberry identity update is needed and then when I click yes it starts to contact the server then it comes up with "blackberry identity installation failed error 80003" and then closes.

I have a 8520 Curve.

Pls help!
Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: blackberry identity installation failed error 80003

[ Edited ]

Hello growingcurve,


The following article addresses the "80003" error message you are experiencing with BlackBerry® ID on your BlackBerry® Curve™ 8520 smartphone: 


The error "BlackBerry Identity installation failed. Please try again later. (80003)" is displayed within BlackBerry App Worldhttp://www.blackberry.com/btsc/KB29613

We hope this helps.

Thank you.



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