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New Member
Posts: 1
Registered: ‎10-13-2009
My Device: bold 9000

bluetooth peripheral device

When I try to pair my blackberry bold with my PC,a message appears "bluetooth peripheral device not installed". Can somebody help.
Hall of Famer II
Posts: 51,248
Registered: ‎11-28-2008
My Device: Z30/Z10/Q10 (, Playbook (
My Carrier: TMobile USA

Re: bluetooth peripheral device

Hi and Welcome to the Forums!


Here is a KB that discusses BT/PC connectivity, including any prerequesites...I suggest you go through it carefully and ensure that you meet all of those conditions:

  • KB04132 How to set up Bluetooth connectivity with BlackBerry Desktop Manager


Hopefully it contains something useful!


Good luck and let us know!

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