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New Member
Posts: 1
Registered: ‎09-04-2013
My Device: bold 9700
My Carrier: telus

couldn't purchase apps and games with my mastercard

I tried to purchase items in †ђξ appworld using my mastercard, but it always tell me authorisation failed, that I should www.blackberry.com for support. But I have downloaded with my mastercard before(earlier d̶̲̥̅̊i̶̲̥̅̊S̶̲̥̅ year). Kindly assisst
Hall of Famer II
Posts: 52,380
Registered: ‎11-28-2008
My Device: Z10/Z30/Q10 (, Playbook (
My Carrier: TMobile USA

Re: couldn't purchase apps and games with my mastercard

Hi and Welcome to the Community!


Please provide the exact and complete error message...better still, you can look it up in the public KB database:

Good luck and let us know!

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